MANIC drum LIMITED WARRANTY

MANIC drum warrants that MANIC drum drum shells are free of workmanship and material defects for a period of three (3) years from the original date of purchase.

One thin layer of linseed oil/3 years should be applied to a shell if the last layer of finish is oil finish. All drum hardware is covered for a period of two (2) years.

MANIC drum will repair or replace any defective components free of charge with comparable or equally functional parts to the original purchaser upon delivery of the product to an authorized MANIC drum dealer.

Defective component(s) will then become the property of MANIC drum. Proof of purchase and status as the original purchaser are required for warranty coverage.

Warranty claims should be addressed to an authorized MANIC drum dealer, along with the original sales receipt. In the event that a dealer is unable to correct a warranty defect, the dealer will contact MANIC drum for further instructions as to the return of said product to the factory for inspection and repair or replacement.

Upon repair or replacement a new warranty will not apply. Rather, the previous warranty will be in effect. No shipments will be accepted without first obtaining a return authorization number. All shipping charges will be the sole responsibility of the purchaser.

GENERAL CONDITIONS OF WARRANTY

This Warranty Does Not Cover: sticks, brushes, beaters, straps, heads, snare wires, cable snares, gut snares, snare cords/straps, or damage resulting from misuse, negligence, and/or modifications or additions to the product after acceptance.
This warranty does not apply to failures caused by the following:

1. Incorrect maintenance or repair, including the installation of parts or components that do not conform to the specifications of the original.
2. Instruments that have been altered, modified or have been damaged through misuse, negligence or incorrect operation.
3. Instruments whose trademark, name or identification number has been removed or modified.
4. Products subjected to neglect, abuse, modification or exposure to extreme variances in temperature or humidity.
5. Special Finishes – Drum hardware and stands ordered with Black Chrome plated, Gold plated, Satin Chrome plated, Black Nickel plated, and lacquered finishes are highly sensitive to cosmetic damage that can occur during normal handling and use. No warranty of any kind, including any implied warranty of merchantability or fitness for a particular purpose, is provided against cosmetic defects or appearance damage to these finishes.

Special company policy: we do not refund prepayments for custom orders once we started the project.